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Refund Condition
Our policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately we cannot offer refunds or exchanges.
To be eligible for return, your item must be unused and in the condition you received it. It must also be in its original packaging.
The return of certain types of goods is not permitted. Therefore, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Likewise, we do not accept intimate or sanitary products, dangerous materials or substances, nor flammable liquids or gases.
Other items not permitted for return:
* Gift cards
* Downloadable software
* Certain health and personal care products
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted: (if applicable)
*Books showing obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.
*Any item that is not in original condition, damaged, or missing parts for any reason not due to error on our part.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will email you to let you know that we have received the returned item. We will also let you know if your refund is approved or denied.
If approved, your refund is then processed and your original credit card or payment method is automatically credited within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, as it may take a little time for your refund to be officially posted.
Then contact your bank. The posting of a refund is often preceded by a processing time.
If you have completed all these steps and have still not received your refund, contact us at the following address: mb.creaation@gmail.com
Sale or promotional items (if applicable)
Only regular priced items are refundable. Unfortunately, sale or promotional items are not.
Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to replace yours with the same item, send us an email to mb.creaation@gmail.com 6 and send your item to: rue des allobroges, Charvieu, Isere, 38230, France.
Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the item being returned. Once the returned item is received, a gift voucher will be sent to you by post.
If the item was not marked as a gift at the time of purchase, or if the gift giver had the order sent to them with the intention of giving it to you later, it is her that we will send the refund and she will therefore know that you have returned her gift.
Shipping
To return your product, you must send it to the following postal address: rue des allobroges, Charvieu, Isere, 38230, France.
Shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the return shipping cost will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than $75, we recommend using a shipping tracking service or insuring your shipment. We do not guarantee that we will receive the returned item.
To be eligible for return, your item must be unused and in the condition you received it. It must also be in its original packaging.
The return of certain types of goods is not permitted. Therefore, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Likewise, we do not accept intimate or sanitary products, dangerous materials or substances, nor flammable liquids or gases.
Other items not permitted for return:
* Gift cards
* Downloadable software
* Certain health and personal care products
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In some cases, only partial refunds are granted: (if applicable)
*Books showing obvious signs of use
* CDs, DVDs, VHS tapes, software, video games, audio cassettes or vinyl records that have been opened.
*Any item that is not in original condition, damaged, or missing parts for any reason not due to error on our part.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will email you to let you know that we have received the returned item. We will also let you know if your refund is approved or denied.
If approved, your refund is then processed and your original credit card or payment method is automatically credited within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, double-check your bank account first.
Then contact your credit card company, as it may take a little time for your refund to be officially posted.
Then contact your bank. The posting of a refund is often preceded by a processing time.
If you have completed all these steps and have still not received your refund, contact us at the following address: mb.creaation@gmail.com
Sale or promotional items (if applicable)
Only regular priced items are refundable. Unfortunately, sale or promotional items are not.
Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to replace yours with the same item, send us an email to mb.creaation@gmail.com 6 and send your item to: rue des allobroges, Charvieu, Isere, 38230, France.
Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the item being returned. Once the returned item is received, a gift voucher will be sent to you by post.
If the item was not marked as a gift at the time of purchase, or if the gift giver had the order sent to them with the intention of giving it to you later, it is her that we will send the refund and she will therefore know that you have returned her gift.
Shipping
To return your product, you must send it to the following postal address: rue des allobroges, Charvieu, Isere, 38230, France.
Shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the return shipping cost will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item worth more than $75, we recommend using a shipping tracking service or insuring your shipment. We do not guarantee that we will receive the returned item.
Privacy Policy
My Box Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit (the “Site”) or make a purchase from it.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
COOKIE FILES
Here is a list of cookies we use. We have listed them here so that you have the option to choose whether you want to allow them or not.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
- “Log files” track Site activity and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).
- “Web beacons”, “tags” and “pixels” are electronic files that record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]]
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your contact credit cards [[INSERT OTHER ACCEPTED MEANS OF PAYMENT, IF APPLICABLE]], your email address and your telephone number. This automatically collected information is referred to as “Order Information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT, IF APPLICABLE: OFFLINE DATA, DATA/LISTS PURCHASED FOR MARKETING PURPOSES]]
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
assess potential fraud or risks; And
where this corresponds to the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.
[[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
[[INSERT OTHER USES OF INFORMATION ON THE DEVICE, INCLUDING ADVERTISING AND RETARGETING]]
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentiality . We also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please visit: https://www.google.com/intl/en/ policies/privacy/ . You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout .
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.
[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE USING RECOVERY MARKETING OR TARGETED ADVERTISING]]
BEHAVIORAL ADVERTISING
As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising. org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising here:
[[
INCLUDE DEACTIVATION LINKS FOR SERVICES USED.
SOME COMMON LINKS:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads.microsoft. com/fr-fr/resources/policies/personalized-announcements
]]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/? c=3&lang=fr .
DO NOT FOLLOW
Please note that we do not change our Site's data collection and usage practices when we detect a “Do Not Track” signal on your browser.
[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR SHOP HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Furthermore, if you are a European resident, note that we process your information in order to fulfill our contractual obligations towards you (for example if you place an order on the Site) or to pursue our commercial interests legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will keep your Order Information on file unless and until you ask us to delete it.
[[INSERT THE FOLLOWING PARAGRAPH IN CASE OF MINIMUM AGE OBLIGATION]]
MINORS
The Site is not intended for individuals under [[INSERT AGE]].
CHANGES
We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at mb.creaation@gmail.com, or by mail at the following address:
rue des allobroges, Charvieu, Isere, 38230, France
This Privacy Policy describes how your personal information is collected, used and shared when you visit (the “Site”) or make a purchase from it.
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that brought you to the Site, and information about how how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
COOKIE FILES
Here is a list of cookies we use. We have listed them here so that you have the option to choose whether you want to allow them or not.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the next day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
- “Log files” track Site activity and collect data such as your IP address, the type of browser you are using, your Internet service provider, your referring and exit pages, and your timestamp data (date and hour).
- “Web beacons”, “tags” and “pixels” are electronic files that record information about how you browse the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES YOU USE]]
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your contact credit cards [[INSERT OTHER ACCEPTED MEANS OF PAYMENT, IF APPLICABLE]], your email address and your telephone number. This automatically collected information is referred to as “Order Information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT, IF APPLICABLE: OFFLINE DATA, DATA/LISTS PURCHASED FOR MARKETING PURPOSES]]
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for shipping of your order, and provide you with invoices and/or order confirmations). Additionally, we use this Order Information to:
communicate with you;
assess potential fraud or risks; And
where this corresponds to the preferences you have communicated to us, provide you with information or advertisements regarding our products or services.
[[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
[[INSERT OTHER USES OF INFORMATION ON THE DEVICE, INCLUDING ADVERTISING AND RETARGETING]]
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentiality . We also use Google Analytics to better understand how our customers use the Site – to learn more about Google's use of your Personal Information, please visit: https://www.google.com/intl/en/ policies/privacy/ . You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout .
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.
[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE USING RECOVERY MARKETING OR TARGETED ADVERTISING]]
BEHAVIORAL ADVERTISING
As noted above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising. org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising here:
[[
INCLUDE DEACTIVATION LINKS FOR SERVICES USED.
SOME COMMON LINKS:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://about.ads.microsoft. com/fr-fr/resources/policies/personalized-announcements
]]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/? c=3&lang=fr .
DO NOT FOLLOW
Please note that we do not change our Site's data collection and usage practices when we detect a “Do Not Track” signal on your browser.
[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR SHOP HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have a right of access to the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details provided below.
Furthermore, if you are a European resident, note that we process your information in order to fulfill our contractual obligations towards you (for example if you place an order on the Site) or to pursue our commercial interests legitimate, listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will keep your Order Information on file unless and until you ask us to delete it.
[[INSERT THE FOLLOWING PARAGRAPH IN CASE OF MINIMUM AGE OBLIGATION]]
MINORS
The Site is not intended for individuals under [[INSERT AGE]].
CHANGES
We may modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
To learn more about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at mb.creaation@gmail.com, or by mail at the following address:
rue des allobroges, Charvieu, Isere, 38230, France
General Terms and Conditions
This website is operated by My Box. Throughout the Site, we use the terms “we”, “us” and “our” when referring to My Box. This website, including all information, tools and services to which it provides access, is offered by My Box to you as a user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein. .
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Service”). "), including by the terms, conditions and policies mentioned herein and/or accessible by hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/ or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited thereto.
Each new tool or feature that is added to this store is also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access or use of the website after changes are posted constitutes acceptance of the changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – CONDITIONS OF USE OF THE ONLINE STORE
By agreeing to these Terms of Use, you represent that you are at or above the age of majority in your region, province or state and have given us permission to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using the Service (including but not limited to copyright laws).
You must not transmit any computer worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (not including credit card information), may be transferred unencrypted and that includes (a) transmissions over multiple networks; and (b) changes made to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of or access to the Service or any contact on the website through which the Service is provided, without permission by us. expressly written.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more timely sources of information. If you rely on the content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains. You acknowledge that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or terminate the Service (or any part thereof) at any time without notice.
We cannot be held responsible to you or any third party for any change in price, or for any modification, suspension or interruption of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
It is possible that certain products or services are only available online through the website. Quantities of these products or services may be limited and their return or exchange is strictly subject to our Return Policy.
We have made every effort to present as accurately as possible the colors and images of the products appearing on the store. However, we cannot guarantee the accuracy of the color display on your computer monitor.
We reserve the right, but have no obligation, to limit the sale of our products or Services to any particular person, geographic region or jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue the sale of a product at any time. Any offer for any product or service on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other material purchased or otherwise obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or telephone number provided at the time the order was made. . We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please see our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools ”as is” and “subject to availability” without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own discretion and risk. In addition, it is your responsibility to inquire about and accept the terms on which such tools are provided by the applicable third-party provider(s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use.
ARTICLE 8 – THIRD PARTY LINKS
Certain content, products and services accessible through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are under no obligation to examine or evaluate their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions related to any third-party websites. Please review the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.
ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'Comments'), you grant us the right, at any time, without restriction, to modify, copy, publish, distribute, translate and use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments provided; or (3) respond to comments.
7. We may, but have no obligation to, remove content and Accounts containing content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
You agree that your comments shall not in any way violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us or third-parties as to the origin of any comments. You are entirely responsible for all comments you make and their accuracy. We take no responsibility for any comments posted by you or any third-party.
ARTICLE 10 – PERSONAL INFORMATION
The transmission of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, offers, shipping charges, delivery times and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate. at any time and without notice (including after you have placed your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specific update or refresh date applied in the Service or on any related website, can be specified to indicate that all information in the Service or on any related website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any local ordinance or international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or of any related website or other website or of the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl, or crawl the web; (j) for lewd or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related sites, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any usage prohibitions.
ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, delay-free or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “subject to availability” for your use, without representation , warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.
Charme d'Or, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors cannot under any circumstances be held responsible for any injury, loss, claim, or any direct damages, indirect, incidental, punitive, special or consequential damages, including but not limited to, loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (even in negligence), strict liability or otherwise, arising from your use of the Service or any service or product using it, or any other claim relating in any way to your use of the Service or any product , including but not limited to errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or made available by the through the Service, even if you have been warned of the possibility of them occurring.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.
ARTICLE 14 – COMPENSATION
You agree to indemnify, defend and hold harmless Charme d'Or and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or resulting from your violation of these Terms of Use or the documents they incorporate by reference, or your violation any laws or rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. use, without this judgment affecting the validity and applicability of the other provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date will survive the termination of this Agreement for all purposes.
These Terms of Use will remain in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we judge or suspect, in our sole discretion, that you are not complying with or have failed to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice. You will then remain responsible for all amounts owed until the date of termination (inclusive), as a result of which we may refuse you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Service or any other policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service . They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.
ARTICLE 18 – APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of rue des allobroges, Charvieu, Isere, 38230, France.
ARTICLE 19 – CHANGES TO THE TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. By continuing to access or use our website and the Service following the posting of changes to these Terms of Service, you accept those changes.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding the Terms of Use should be sent to us at
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Service”). "), including by the terms, conditions and policies mentioned herein and/or accessible by hyperlink. These Terms of Service apply to all users of the Site, including, without limitation, individuals who are visitors, vendors, customers, merchants, and/ or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the Website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited thereto.
Each new tool or feature that is added to this store is also subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check this page from time to time for changes. Your continued access or use of the website after changes are posted constitutes acceptance of the changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – CONDITIONS OF USE OF THE ONLINE STORE
By agreeing to these Terms of Use, you represent that you are at or above the age of majority in your region, province or state and have given us permission to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction when using the Service (including but not limited to copyright laws).
You must not transmit any computer worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (not including credit card information), may be transferred unencrypted and that includes (a) transmissions over multiple networks; and (b) changes made to conform and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted when transferred over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of or access to the Service or any contact on the website through which the Service is provided, without permission by us. expressly written.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We cannot be held responsible if the information offered on this site is inaccurate, incomplete or out of date. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting greater, more accurate, more complete or more timely sources of information. If you rely on the content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information it contains. You acknowledge that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice.
We reserve the right to modify or terminate the Service (or any part thereof) at any time without notice.
We cannot be held responsible to you or any third party for any change in price, or for any modification, suspension or interruption of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
It is possible that certain products or services are only available online through the website. Quantities of these products or services may be limited and their return or exchange is strictly subject to our Return Policy.
We have made every effort to present as accurately as possible the colors and images of the products appearing on the store. However, we cannot guarantee the accuracy of the color display on your computer monitor.
We reserve the right, but have no obligation, to limit the sale of our products or Services to any particular person, geographic region or jurisdiction. We authorize ourselves to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue the sale of a product at any time. Any offer for any product or service on this site is void where prohibited by law.
We do not warrant that the quality of any products, services, information, or other material purchased or otherwise obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or telephone number provided at the time the order was made. . We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please see our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to such tools ”as is” and “subject to availability” without warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own discretion and risk. In addition, it is your responsibility to inquire about and accept the terms on which such tools are provided by the applicable third-party provider(s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). These new services and/or features will also be subject to these Terms of Use.
ARTICLE 8 – THIRD PARTY LINKS
Certain content, products and services accessible through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are under no obligation to examine or evaluate their content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions related to any third-party websites. Please review the policies and practices of these third parties carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to those third parties.
ARTICLE 9 – COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in competitions), or if, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'Comments'), you grant us the right, at any time, without restriction, to modify, copy, publish, distribute, translate and use in any media any comments you send to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to compensate anyone for any comments provided; or (3) respond to comments.
7. We may, but have no obligation to, remove content and Accounts containing content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
You agree that your comments shall not in any way violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or intellectual property right. You further agree that your comments will not contain any unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone you are not, or otherwise mislead us or third-parties as to the origin of any comments. You are entirely responsible for all comments you make and their accuracy. We take no responsibility for any comments posted by you or any third-party.
ARTICLE 10 – PERSONAL INFORMATION
The transmission of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, offers, shipping charges, delivery times and product availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate. at any time and without notice (including after you have placed your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specific update or refresh date applied in the Service or on any related website, can be specified to indicate that all information in the Service or on any related website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content:
(a) for illegal purposes; (b) to incite others to perform or participate in illegal acts; (c) to violate any local ordinance or international, federal, provincial or state regulation, rule or law; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or of any related website or other website or of the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack, extort, crawl, crawl, or crawl the web; (j) for lewd or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related sites, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any usage prohibitions.
ARTICLE 13 – EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, warrant or represent that your use of our Service will be uninterrupted, secure, delay-free or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “subject to availability” for your use, without representation , warranties or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability or merchantability, fitness for a particular purpose, durability, title and non-infringement.
Charme d'Or, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors cannot under any circumstances be held responsible for any injury, loss, claim, or any direct damages, indirect, incidental, punitive, special or consequential damages, including but not limited to, loss of profits, revenue, savings or data, replacement costs or other similar damages, whether in contract, tort (even in negligence), strict liability or otherwise, arising from your use of the Service or any service or product using it, or any other claim relating in any way to your use of the Service or any product , including but not limited to errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) posted, transmitted or made available by the through the Service, even if you have been warned of the possibility of them occurring.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.
ARTICLE 14 – COMPENSATION
You agree to indemnify, defend and hold harmless Charme d'Or and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or resulting from your violation of these Terms of Use or the documents they incorporate by reference, or your violation any laws or rights of a third party.
ARTICLE 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. use, without this judgment affecting the validity and applicability of the other provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date will survive the termination of this Agreement for all purposes.
These Terms of Use will remain in effect unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we judge or suspect, in our sole discretion, that you are not complying with or have failed to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice. You will then remain responsible for all amounts owed until the date of termination (inclusive), as a result of which we may refuse you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Service or any other policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service . They supersede all prior and contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.
ARTICLE 18 – APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of rue des allobroges, Charvieu, Isere, 38230, France.
ARTICLE 19 – CHANGES TO THE TERMS OF USE
You can review the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting such updates and/or changes to our website. It is your responsibility to check our website from time to time for changes. By continuing to access or use our website and the Service following the posting of changes to these Terms of Service, you accept those changes.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding the Terms of Use should be sent to us at